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8. Support

The Help area of Tangible Cloud is where you go when something isn't working, you have a question the docs don't answer, or you need to reach someone at Tangible directly. It has two halves:

  1. Help Resources — links to documentation, the API reference, and the FAQ, for when you'd rather self-serve than wait for a reply.
  2. Filing a Support Ticket — submitting a request through the built-in ticket system when you need a person to look at your specific situation.

This section covers both.