2.3 Buying Your First Product

Purchases in Tangible Cloud use a two-stage checkout. You pick a product and tier in the catalog, review the order inside Tangible Cloud, then hand off to Stripe to enter your payment details. As soon as Stripe confirms the payment, Tangible Cloud issues your license, subscription, and downloads. You don't need a separate Stripe account — Stripe accepts payment directly.

Browse the catalog

1. In the left navigation, click Products.
2. At the top of the page, click the Get More Products tab. This shows every Tangible plugin and bundle available for purchase, including products you don't yet own.
3. Click any product card to open its detail page. From the detail page you can read a fuller description, view pricing tiers, and see the latest version number.

A product detail page looks like this for a product you already own — it shows your licenses for the product, the activations count, and the download area. For a product you don't yet own, you'll see a Buy now button in place of the Your Licenses table.

tip

If you plan to use several Tangible plugins together, Creators' Club bundles most of the catalog at a flat yearly rate. Look for the bundle badge on the catalog card to distinguish it from single-plugin products.

Stage 1 — Pick a tier and review

1. On a product card (or on the product's detail page), click Buy now.

2. If the product offers multiple tiers (for example, BeaverDash has Starter and Creator tiers; SiteSync has annual and monthly variants), a dropdown opens under the button. Click the tier you want.

   

3. Tangible Cloud takes you to its Checkout page — still on tangible.one — with three stages shown at the top: Plan, Billing, Summary. The first two are pre-filled from your selection; the summary step lets you review before paying.

4. Check the details in the right-hand panel:

   • Purchasing as — the organization the license will be issued to. If you belong to more than one organization, you can switch here.
   • Subtotal / Tax / Total — the amount you'll be charged. Tax is calculated on the Stripe step based on your billing address.
   • Promo code — if you have one, enter it here and click Apply to update the total.

   

5. When the order looks right, click Continue to Stripe checkout.

Stage 2 — Enter payment details on Stripe

1. Tangible Cloud hands you off to a Stripe-hosted checkout page. The URL in your browser changes to a checkout.stripe.com address. This is the only place your payment details are entered.

   Why the handoff happens

   Tangible Cloud never sees, stores, or transmits your card details. The switch to checkout.stripe.com is what keeps payment data out of our systems entirely — Stripe is a PCI-DSS Level 1 payment processor whose infrastructure is certified to handle card data. The visible URL change is also how you can verify your card details are being entered into Stripe directly, not a page that forwards them to us. For more on Stripe's security practices, see Stripe's security overview.

2. Stripe pre-fills your email from Tangible Cloud. Fill in:

   • Card information — card number, expiration date, and CVC.
   • Cardholder name — full name as it appears on the card.
   • Billing address — country first, then the address fields the country requires. Tax is calculated from this address.

3. Optional: tick Save my information for faster checkout to register the card with Stripe Link for future purchases.

4. Click Subscribe (or the equivalent payment button for one-time purchases).

   

5. Stripe processes the payment and redirects you back to Tangible Cloud. If everything succeeded, you land on a Checkout complete page confirming the purchase, with shortcuts to your new downloads and billing:

   

If the card is declined

If Stripe can't process the payment — card declined, insufficient funds, typo in the card number — the Stripe page shows the specific reason inline and leaves you on the payment step to correct it. Update the card details or try a different card, then click Subscribe again.

No charge is made and no license is created when a card is declined — you can exit the Stripe page and start over with Buy now any time without consequence.

What appears in your account after a successful purchase

As soon as Stripe confirms the payment, Tangible Cloud creates three linked records for your organization:

• A license appears under Licensing with the name of the product you bought. You can copy the license key from this page to activate the plugin on a site.
• A subscription appears under Billing with the renewal date and the license it issued. From here you can later cancel the subscription or update your payment details.
• The product appears on the My Products tab of Products with an Owned badge and quick Download / Upgrade buttons. The plugin zip also becomes available on the Downloads page.

note

The three records normally appear within a few seconds of payment confirmation. If you refresh and don't see them, wait a minute and refresh again — very occasionally the Stripe webhook that creates them is delayed.

Upgrading or buying more of the same product

If you need more activations of a product you already own — for example, you have a Starter-tier license for one site and want to add a second site — you have two options:

• Upgrade an existing license to a higher tier (for example, Starter → Creator) from the product detail page. Click the Upgrade dropdown next to the license and choose the tier.
• Purchase an additional license at the same tier. Click Purchase on the product detail page to buy another license of the same product.

Which option fits depends on how many extra activations you need and whether the higher tier includes other features you want. Both result in more activations being available to your organization.