Skip to main content

9.1 Glossary

Short definitions for the terms you'll see across Tangible Cloud and this documentation. Entries are listed alphabetically.

Accountant

A team role with view-only access to billing and invoices. Can see invoices and billing history, but cannot make payments, change plans, or take any other billing action. See Roles and Permissions.

Activation

A single WordPress site using one of a license's allowances. Activations are recorded automatically when a site enters a valid license key and the plugin successfully validates with Tangible Cloud. See Understanding Licenses, Grants, and Activations.

Admin

A team role with permission to manage team members and most organization settings. Can view invoices and approve plan upgrades, but cannot change the payment method or cancel subscriptions. See Roles and Permissions.

Authorized URL

A host that a license is explicitly allowed to activate on. Set on the URL Restrictions tab of a license detail page. If at least one authorized URL is configured on a license, activations are rejected from any host not on the list. See Restricting License Usage.

Blacklisted Domain

A host pattern that a license is explicitly blocked from activating on, regardless of whether the host would otherwise be allowed. Configured on the URL Restrictions tab. See Restricting License Usage.

Bundle (license type)

A license that carries more than one grant — for example, a license covering every product in Creators' Club. Bundles are shown with a bundle badge in the Licensing list and on product cards.

Capability check

A recurring background call the plugin on a WordPress site makes to Tangible Cloud to confirm the license is still valid. Triggered on WordPress's update schedule — by default roughly daily for active sites.

Connected

A website connection status meaning the plugin has recently checked in successfully. See Connection Status.

Connection

The link between a specific WordPress site and your organization in Tangible Cloud, established when a Tangible plugin activates its license on that site. A connection carries a lifecycle status (Connected, Stale, Unreachable) and a per-activation state (Connection Accepted, and in some cases a pending-approval state). See Understanding Connected Websites and Connection Status.

Connection Accepted

The state shown on a license's Activations tab for a site that has completed its activation successfully.

Creators' Club

The bundle product that includes the full Tangible plugin catalog under a single yearly license.

Developer (role)

A team role with permission to access licenses, downloads, and activations — the day-to-day working set. Default role for new invitations. See Roles and Permissions.

External Developer

A team role with scoped access to selected products, websites, and licenses rather than the organization's full set. Intended for contractors and vendors. See Roles and Permissions.

Grant

An entitlement carried by a license — a specific product and an activation allowance. A single-product license has one grant; a bundle license has one grant per product in the bundle. See Understanding Licenses, Grants, and Activations.

License

A key owned by your organization that allows specific Tangible plugins to run on a specific number of sites. Every license is created by a purchase and is linked to one subscription. See Understanding Licenses, Grants, and Activations.

Member

A user account with access to an organization. Every member has a role that controls what they can see and do. See Understanding Organizations and Members.

My Products tab

The tab on the Products page that lists the products your organization owns, as opposed to the Get More Products tab which shows the catalog.

Organization

The billing and ownership container in Tangible Cloud. Everything — licenses, subscriptions, sites, members — belongs to an organization. A single user account can belong to multiple organizations. See Understanding Organizations and Members.

Owner (role)

A team role with full access to the organization, including billing and team management. See Roles and Permissions.

Passkey

A passwordless authentication credential stored on your device (phone, laptop, or a hardware key). Passkeys are an alternative to passwords for signing in to Tangible Cloud — faster to use, phishing-resistant, and not re-usable across accounts. You can sign in with either a password or a passkey; accounts can have more than one passkey registered. See Signing Up and Signing In.

Plugin (license type)

A license that carries exactly one grant — a single product's entitlement. Shown with a plugin badge in the Licensing list.

Portal (Stripe)

The customer billing portal hosted by Stripe where you manage your payment methods, download invoices, change billing details, and cancel subscriptions. Reached by clicking Manage Billing on the Billing page in Tangible Cloud. Changes made in the portal sync back to Tangible Cloud via webhook. See Managing Billing in Stripe.

Priority (ticket)

The urgency level on a support ticket. Four values: Low, Normal, High, Urgent. See Filing a Support Ticket.

Stale

A website connection status meaning the plugin hasn't checked in recently but isn't known to be offline. See Connection Status.

Stripe

The payment processor Tangible Cloud uses for subscriptions, invoices, and payment method management. Accessed through the Manage Billing button on the Billing page. See Managing Billing in Stripe.

Subscription

The recurring charge that keeps a license renewed. Every license has exactly one subscription and vice versa. See Subscriptions Overview.

Tier

A sub-level of a product with a specific feature set and activation allowance. Some products (for example, Lifter Elements) ship with more than one tier (Starter, Creator); others are single-tier. See Upgrading a License Tier.

Unreachable

A website connection status meaning Tangible Cloud has tried and failed to reach the site, or the plugin's check-ins are reporting consistent errors. See Connection Status.

URL Restrictions

The license-level controls for which hosts are allowed and disallowed to activate the license. Combines the Authorized URLs allowlist and the Blacklisted Domains denylist. See Restricting License Usage.

Webhook (Stripe)

A background notification Stripe sends to Tangible Cloud when something changes on a subscription — for example, when a payment succeeds, fails, or a subscription is canceled. Webhooks are what make license records sync automatically after billing events.

Website (Tangible Cloud)

A WordPress site that has activated one of your organization's licenses. Recorded automatically on first activation and visible on the Websites page. See Understanding Connected Websites.